COVID-19 UPDATE

Things may be a little different for a while, but some things haven’t changed. The safety and well-being of our teams and guests continues to be our number one priority. We’re committed to adjusting to a new way of doing things and we’re putting extra measures in place to ensure a safe experience for everyone. We are lucky to have lots of different room spaces and a large beer garden and have a plan on how to best utilise the space with your safety in mind.

This is a new normal for the business so please bear with us and speak to us personally if you have any concerns.

* Bookings and arrival times will be staggered. 

* Tables will be fully sanitised between each customer.

* We’ll be promoting a ‘one way’ guest flow, with clearly signposted entrances and exits.

* We have been asked by the Government to collect contact data for 3 weeks which will require a phone number and/or email.

* All of our team will receive training on best practice and continued support when it comes to cleaning, hygiene and social distancing.

* Upon arrival at the pub staff will show customers to their table.

* Orders for food and drink can only be made with a table number.

* We have simplified and shortened our menu to allow for less staff in the kitchen. We still feel this offers lots of choice for all.

* Tables will be spaced in accordance with government guidelines.

* Online ordering will be available for all to use via your phone as well as full table service for inside tables (socially distanced).

* Cutlery and condiments will be brought over to the table, once guests have ordered.

* Sanitising stations will be located throughout the pub for guest usage.

* Toilets will operate on a one in, one out system.

* Staffing levels will be reduced, please be patient during busy times.

* Bookings are strongly advised.

Please contact us on 01822 820242 or hello@castleinnlydford.co.uk to book a table or for any further information.